Northwind Group/Insights
Intelligence observability
Usage & answer quality
Monitor adoption, retrieval quality, and knowledge gaps across teams.
Questions answered12,482↑ 18.2% vs last period
Citation coverage96.8%↑ 2.4% improvement
Median response time1.4 s↓ 0.3s faster
Answer helpfulness4.7 / 5From 2,806 ratings
QUERY VOLUME
Answers generated
QUALITY SIGNAL
Grounding score
96.8%well grounded
- Fully cited 84.1%
- Partially cited 12.7%
- Needs review 3.2%
KNOWLEDGE DEMAND
Top question themes
Travel & expenses
2,841
People policies
2,204
Product & SLA
1,708
Security & compliance
1,219