Northwind Group/Insights

Intelligence observability

Usage & answer quality

Monitor adoption, retrieval quality, and knowledge gaps across teams.

Questions answered12,482↑ 18.2% vs last period
Citation coverage96.8%↑ 2.4% improvement
Median response time1.4 s↓ 0.3s faster
Answer helpfulness4.7 / 5From 2,806 ratings

QUERY VOLUME

Answers generated

Answered Escalated
1 Aug
3 Aug
5 Aug
7 Aug
9 Aug
11 Aug

QUALITY SIGNAL

Grounding score

96.8%well grounded
  • Fully cited 84.1%
  • Partially cited 12.7%
  • Needs review 3.2%

KNOWLEDGE DEMAND

Top question themes

Travel & expenses
2,841
People policies
2,204
Product & SLA
1,708
Security & compliance
1,219